Skip to main content
  • Language
    • Afrikaans
    • Albanian
    • Arabic
    • Armenian
    • Azerbaijani
    • Basque
    • Belarusian
    • Bengali
    • Bulgarian
    • Catalan
    • Chinese (Simplified)
    • Chinese (Traditional)
    • Croatian
    • Czech
    • Danish
    • Dutch
    • Esperanto
    • Estonian
    • Filipino
    • Finnish
    • French
    • Galician
    • Georgian
    • German
    • Greek
    • Gujarati
    • Haitian Creole
    • Hebrew
    • Hindi
    • Hungarian
    • Icelandic
    • Indonesian
    • Irish
    • Italian
    • Japanese
    • Kannada
    • Korean
    • Lao
    • Latin
    • Latvian
    • Lithuanian
    • Macedonian
    • Malay
    • Maltese
    • Norwegian
    • Persian
    • Polish
    • Portuguese
    • Romanian
    • Russian
    • Serbian
    • Slovak
    • Slovenian
    • Spanish
    • Swahili
    • Swedish
    • Tamil
    • Telugu
    • Thai
    • Turkish
    • Ukrainian
    • Urdu
    • Vietnamese
    • Welsh
    • Yiddish
  • 01782 626172
  • Font Size
    • Increase Font Size
    • Decrease Font Size
    • Reset Font Size
The Village Surgery
Search
Show Main Menu
  • Home
  • Appointments
  • Prescriptions
  • Services
    • Clinics
    • Fit notes & Sick notes
    • Join the Practice
    • Proxy Access
    • Online Services
    • Test Results
    • Update your contact details
    • Services Index
  • Surgery Information
    • Comments & Complaints
    • Friends and Family Test
    • ICB & PCN
    • News
    • Newsletters
    • Opening Times
    • Our Team
    • Patient Participation Group
    • Patient Survey
    • Practice Area
    • Practice Booklet
    • Practice History
    • Practice Performance
    • Practice Policies
    • Training Practice
  • Health Information & Support
    • COVID-19 & Flu
    • Find your NHS number
    • Health A to Z
    • Live Well
    • Medicines A to Z
    • NHS 111 Online
    • Useful Links
    • Useful Numbers
    • Health Information & Support Index
  • Contact Us

Patient Survey

The practice is proud to have a Patient Participation Group (PPG) which was formed in October 2011 and is now up and running. If patients are interested in joining the group or indeed finding out more about it, then information is available in practice and also group members are available to talk to. Members of the group can range from the young to the retired and the aim of the group is to represent the voice of the patients.

As we did last year, the PPG and the practice worked together to produce the patient survey and with the help of the ICB all the results were analysed and published here on the practice website. It seems patients favour a short survey to complete and the aim was to cover all areas needed for a positive patient experience, ie, access times, locality, availability, staffing, consultations etc. The Practice and the PPG are very grateful for the help of the ICB in analysing the results and enabling us to have them available on the website.

The PPG and the practice have seen the results and also the link is advertised in practice for people to go to should they choose to. At the present time, we have not had any feed back from the patients themselves but the PPG have been through the results and in general these reflect a very high standard which the practice aims to continue and improve on over the next year.

The practice and the PPG are trying to promote and encourage more people to use the website to book appointments and ask for prescriptions etc and we now have a PPG page for newsletters and so on, which is being developed over the next months. It is also recognised that contact with reception is very favourable also, as people like to talk to reception staff in person.

In conclusion, at the present time, the practice feels that the results of the survey are continuous of other surveys completed in the past and therefore the practice strives to maintain and improve on standards for the coming year for our patients, always bearing in mind the patient experience from arriving to leaving the practice is always positive.

The practice would like to take this opportunity to thank everyone involved with the survey and also thanks to the patients for taking the time to complete this.

Dr M Arora, Dr W Abbasi and Dr S Mir

Patient Participation Group

Share

  • Print
  • Facebook
  • Bluesky
  • X (Twitter)
  • LinkedIn
Local Services
Podiatry/
Footcare
Residential/
Nursing Care
Home
Care
Self
Storage
Personal
Trainer
Accessible
Transport
Advertise Your
Business Here

Site

  • Sign In
  • Sitemap
  • Back To Top

About

  • Disclaimer
  • Website Privacy
  • Website Accessibility
  • Cookies
  • Content Attribution

Contact

The Village Surgery

49 High Street, Wolstanton, Newcastle, Staffordshire, ST5 0ET

  • 01782 626172
  • ssicb-nst.thevillagesurgery@nhs.net
© Neighbourhood Direct Ltd  2025
Website supplied by Oldroyd Publishing Group

Loading...

Local Services
Podiatry/
Footcare
Residential/
Nursing Care
Home
Care
Self
Storage
Personal
Trainer
Accessible
Transport
Advertise Your
Business Here